Specialties: The Hyde Park Home Depot isn't just a hardware store. When USIG was taking the tile out they did not cover the air conditioning vents and now we have silica dust in our ac unit and ducts. The installation company ( Home solutions) out of Colorado is the company that did out installation. steve williams and his install team were professional,courteous and provided a really beautiful flooring for our home.its a Upstairs was fine. Pissed Consumer © 2021 All Home Depot window install. Visit the links below and let us assist you with what you need. USIG is proud to be an exclusive installation partner for The Home Depot. HD was kind enough to offer me a chance to have ACS redo the floor, all I have to do is move all of the stuff out of my apartment for 1-4 days, pay to disconnect the gas, and find a place to stay. ConsumerAffairs is not a government agency. Get a free quote for laying solid hardwood floors & installing engineered hardwood today. The project was stalled and delayed for 3 months. They did not issue a promised refund of $1,261. Review #1246109 is a subjective opinion of poster. My advice – do not use Home Depot for your flooring needs because of their relationship with USIG. Despite the water heater incident, I have been a loyal customer to Home Depot. Got a call back saying enough was seen via photos to go ahead and have the job redone. It's worry-free renovating, as all of our installers are experienced, highly skilled and reference-checked - and their work is guaranteed. They claimed yes!! Couldn't talk to anyone. Day 2 of vacation lost. Even after that, they failed to note that we're above the first floor, so the roll they cut could not fit in the elevator and Crew 2, the installation company, refused to take it up the stairs. Review #1198328 is a subjective opinion of poster. I still do not have a kitchen or family room floor due to the fact that they did not do the job correctly and had to take out the entire floor. We pride ourselves on taking care of our customers. FAQ. Rude and indifferent store manager and customer service. Maybe you should put your writing skills to good use and expose them! The contract stated that the floor would be brought up to specs if it was needed. Its location on this page may change next time you visit. They finished the job on the following day. Looked terrible. There goes one day vacation I’ll never get back. I tried to get updates several times from USIG about next steps, but I got no information or updates from them. Repeated follow up for 3 months to complete project and for a refund of money owed for material returned $1600/- and still no resolution and my credit card has been charged. I had several rooms in my house carpet installed by Home Depot. The customer service representative seemed unfamiliar with their products because she couldn't find item and model numbers. I was ultimately informed that I would be unloading the truck and carrying the flooring BY MYSELF into my home. We give it a bit, and don’t hear from anyone about the new installation date. If you decide to go with another flooring company, they will remeasure again for another fee. We have both lost weight and cannot breathe because of this silica issue. I finally had the chance to do so. July 6th - Husband takes off of work to be home for the redo. Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. It was really wonderful experience for my flooring. Do not order carpet if you expect them to move furniture downstairs. No masks were worn and the installers were rude. It was agreed that USIG would pull up the entire (new) flooring, level the foundation where needed, and redo the whole floor with new product at no cost to me. The customer service at such a large store is laughably bad. We called our field tech and was told CFI was waiting on Home Depot to order the carpet. Schedule a floor plan online and get it back within 2 business days. I don’t want these idiots anywhere near my house. Still haven’t received our money back and we’ll pursue other avenues to get it back. More communication errors. All Rights Reserved. for a quote. It looks as good as the day I purchased it. While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. Thank you, you have successfully subscribed to our newsletter! Multiple reviewers on this Houzz.com thread stated they were very “pleased” with the process. The basement has been converted as an apartment. Learn about the different types of flooring like hardwood, laminate, tile, carpeting, LVP and How-To's for DIYers. Almost feels like they are discriminatory. Multiple reviewers on this Houzz.com thread stated they They are fine with selling customers what they do not need. The installers are great but HD was terrible. Please contact us: 1-800-248-8982 RE-SCHEDULE YOUR MEASURE 1-877-485-7885 REAL ESTATE FLOOR PLAN SERVICES Then USIG sent someone out that I thought was going to finish the job but he just came to "look" at it, after I had already sent pictures at their request. The Home Depot offers FREE in-store consultations. For various size of floorings in different areas there are different suggestions that I can share to you. My name is Tammy Masid. Home Depot Installation Review. Review #1091313 is a subjective opinion of poster. Finally, after speaking to a great rep at the local store….we got optimistic things were gonna finally get done. Only one could speak any English, and that wasn’t much. Read reviews 1 - 30 for Flooring Installation offered by Home Services at The Home Depot. Review #1153663 is a subjective opinion of poster. After weeks of effort someone came out and said the floor was glued down and the boards had expanded and would be a seasonal condition they could not fix without a lot of effort. Our local contractors serve 97838 and the surrounding areas and will do the work for you. Oh well. The second installer did a good job until it came to fixing the tiles in the kitchen. Every Home Depot I've been in has all the tools necessary to install any solid floor that has to be nailed down. Never a call back. Home Depot carpet installation reviews. The cost was in the thousands. Both Lowe's and Home Depot have been successful at luring in unsuspecting homeowners by giving away free "basic" whole house carpet installation specials. I found the FloorMuffler LVT Flooring Underlayment (Model # 0264070) which is designed for the Vinyl Plank flooring. A few minutes later, we got a call saying they didn’t have padding, blamed Home Depot and said they weren’t coming. Exotic woods tend to be more expensive than domestic varieties and will increase this cost. Our content is intended to be used for general information purposes only. We have been waiting for the product to come in but both Home Depot and USIG have been dragging their feet. Oh she had the perfect floor for me ~ Lifeproof... We bought laminate flooring from Home Depot. I had an appt on Monday, they cancelled until Tuesday, then walked off the job without a word. The product I bought was called Life Proof, a luxury vinyl plank. She also told me I'd need to put the flooring where it needed to be in each room. Barely got a sympathetic apology. Flooring Installation. 3 3 Installation . This was my topic of discussion for my 10 min presentation at BNI yesterday. Once I signed contract and paid I was handed off to the contractor who was not very helpful, as they were doing me a favorite installing my floor. Home Depot Carpet Installation reviews: Terrible Service. At no point did anyone from Home Depot or your company ever inform me that all the furniture had to be removed otherwise I would have went with a more reasonable company because moving all the furniture out is NOT an option. We are processing your message. Vinyl flooring is a great option for just about every interior living space in your home. Product was delivered and USIG sent out their best local installer and by mid-July, 2020, the job was completed. Find the best Flooring Installation near you on Yelp - see all Flooring Installation open now. They do not apprise you of that fact before you pay although they do tell you the amount will be taken off the flooring project if done with Home Depot. Consumer complaints and reviews about Home Depot in Saint Petersburg, Florida. The carpet looks good and shows no sign of wear. Find the best Flooring Installation near you on Yelp - see all Flooring Installation open now. Unsubscribe easily. He said he would call CFI and if they (Home Depot) gets their money back, then we’d get a refund. Home Depot Complaints, Reviews - Flooring contractor. Home Depot - Carpet Services...A joke! Never received estimate on a $10,000 enclosed porch job. Read reviews 1 - 30 for Flooring Installation offered by Home Services at The Home Depot. If you're on a limited budget and cannot afford power tools, many but not all Home Depot stores rent nearly every tool needed. Home Depot carpet installation reviews While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. July 31st - we get a call that CFI will be here in one hour!!!! 431 reviews from The Home Depot employees about working as a Flooring Specialist at The Home Depot. She thought I was only getting one floor of my house done. While I'm in good shape, I assumed since I was paying the company for the product and installation they'd unload their own product. Closets By Liberty 91 In W White Adjustable Tower Wood Closet System With 3 Drawers And 15 Shelves Hs45670 Rw 08 The Home Depot We re He removed boards and began to pour product on the floor to get it to self-level. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Poor baseboard installation with flooring job. Let us help with your project today! I had been looking forward to having my kitchen remodeled for 15+ years. After being put on indefinite hold every time I called or got no return phone calls when I left messages I called Home Depot who did little to help. My house is up for sale and first room in house you see has carpet of different colors and lines where it is pieced. We then called the store manager and explained our frustration. see, when people start complaining about piddly 5hit like you are most companies are pretty much done with you. Employees in general should ask for help when struggling.-----The new home I purchased was void of window treatments, so I used the measure ($50 and credited towards your purchase) + install ($150 fee) option Home Depot offers. Where to Use Home Decorators Collection 4.2mm Vinyl Flooring. For 3 months the loft was unusable, a safety hazard (picture attached was after they completed stair nose in June). Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. I will shorten my story as best I can. 71% of customers recommend Hardwood Flooring Installation through The Home Depot. Resolved Us Installation Group And Home Depot — floor D Don't use USIG Review updated: Apr 12, 2019 I am hoping that this warning will help you decide not to have Home Depot Install any flooring in … I’m appalled! They have screwed up in every possible way, are impossible to reach, and are just generally not professional. Floor And Decor was first mentioned on PissedConsumer on Aug 04, 2016 and since then this brand received 139 reviews.. Vancouver Flooring Supplies & Installation | Carpet & Hardwood Floors Transform the style of any room from the ground up with new flooring. Instead they are totally indifferent and talking to me with an attitude. During a free in-home consultation with 50 Floor we'll bring a huge selection of flooring options right to your home. Review #1347468 is a subjective opinion of poster. There should be more than a 10% credit as we had to pay another company to fix your *** install. Instead it was left outdoors for several hours on my building loading dock and I had to carry it up by myself—21 cases of wood floor! So, this really got me thinking…Is it really cheaper to buy from Home Depot? The lady at CFI then called back and claimed they could use what was here, however, that wouldn’t be enough to stretch around the floating step. Then I waited 2 1/2 weeks for installation and the workers came in, pulled up my tile, left the thin-set and walked off the job. Read reviews for Home Depot Canada Installation Services, a Paint & Wallpaper Contractors pro located in Toronto, Ontario with a StarScore of 31% and get a quote for your next home … Home Depot and USIG received a report stating that the floor was not prepped correctly - that the floor was not flat when the new flooring was installed. Customer Smartcore flooring reviews have been largely positive for SmartCore flooring; most customers like the way it looks and feels, and most people found it relatively easy to install (though not totally simple).. Allure vinyl planks are not sticking. They came to start the job on July 23rd and what a disaster. We also priced out materials needed to build an outdoor deck. However, if you hire a pro to install it, professional installation cost is $1.50-$2.75 per square foot. Consumer complaints and reviews about Home Depot in Saint Petersburg, Florida. 24 The Home Depot reviews. The staff were extremely helpful in choosing the right flooring for our needs. June 12th...they were coming to install! They subcontract out their work. First I called after the materials, vinyl flooring for the master bedroom were delivered by Home Depot. It’s the only waterproof underlayment with a built-in 6 mil vapor barrier. Just wanted cheap stuff. We are trying to ensure the best sound-proofing we can get, with the constraints we have. To compare Lowe's vs. Home Depot prices, we drew up a list of items from flooring to lumber to mulch. Enlist the experts at The Home Depot's Installation Services to lay your new carpet, hardwood, laminate, tile or vinyl floors … If you are attempting to look for suggestions for 24 Fabulous Home Depot Hardwood Floor Installation Reviews This is the area to be. I'll never buy anything from them again. Home Depot Installation reviews: Home Depot Installation Review. We were so excited about finally getting this all taken care of! Home Depot allowed it. After my husband and I remodeled our house, I will not set foot on. Half of our floor had been pulled up down to the cement; furniture and appliances had been moved; our refrigerator was in our living room; our home was in disarray (and it stayed this way for two months). We went to the Home Depot in south west London on Wonderland Road. The tough top layer can resist moisture making it a great option for kitchens and bathrooms where spills are a possibility. A link has directed you to this review. The Home Depot Measurement Service failed to process our floor plan until we called several times to follow up. We were told we’d hear from the “best of the best” with stairs to make an appointment which ended up being made for July 6th. I am planning to install the Home Decorator Gunstock Oak Vinyl Plank flooring on my basement concrete floor. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. When The floor was finally delivered the delivery guy would not bring it to my unit. Asked for a refund. Enjoy reading our tips and recommendations. I had to look them up for her. How to Install Vinyl Plank Flooring as a Beginner!See my flooring install playlist: http://bit.ly/2uFkWp6Thanks to FilterBuy.com for sponsoring this video! I had windows installed onApril 3rd, one half This company is not yet accredited. However, the USIG installers had not checked the cement foundation to ensure it was level before putting down the new flooring. The a/c was cleaned but we still have silica dust that resulted in having a hard time breathing, dry mouth, sore throat and my husband has a terrible rash. - taking a few floor boards out here and there, filling in the low spots, and then reinstalling the floor boards. I understand a little, but the amount left over wAs ridiculous. They put in a 4 hour workday and called it quits. Review #2104070 is a subjective opinion of poster. Over the next few weeks, several inspectors came out to inspect the flooring installation - 1 independent, 1 from USIG, and 1 from the manufacturer. 80% of customers recommend Flooring Installation through The Home Depot. In late May, 2020, a USIG flooring guy came out to start the fix with the mindset that it would be an easy and quick fix - i.e. Still seem to blame Home Depot. Read more. My home is ruined. First of all, you need to consider whether the installation is going to be in a high-moisture area … Moral of the story...don’t use Home Depot for carpet. They said the damage is acceptable to them. ACS doesn't care about the damage. I work in the specialty department, including flooring at my store, and have had many customers who are satisfied with their installations. The staff were extremely helpful in choosing the right flooring for our needs. I asked for a refund and was turned down on the spot. She was great about trying to sell me cleaning products, though. Home Services at The Home Depot is the top choice for home installation, replacement, and repair services in Hermiston, OR. Before we proceed further about the comparisons between Lowes and Home Depot, let’s make sure first that you already have a good idea about what type of flooring that you need. I thought they would call back and come see this mess. Their scheduler from the Venice office, Ken was too busy to assist me and told me he would call me later in the day. What happened? Flooring materials were delivered and the USIG installers showed up in late May, 2019. He said he hadn't broken them so he didn't finish that job. Eco Cork Foam ® (ECF) Underlayment provides unsurpassed support and protection for a variety of flooring applications, including vinyl (5mm or thicker), laminate, attached pad laminate, engineered wood and solid wood floors. Installation Guides For the DIYer's installing hardwood , laminate, or vinyl flooring we have the guides to help. Some of the most reviewed flooring tools are the roberts laminate and wood flooring installation kit with 1 235 reviews and the ridgid 6 5 amp corded 7 in. Number, incomplete address, etc. our home.its a Home Depot newsletter... A new crew was sent out a person to measure, and more for flooring installation you... Price to install 1,000 square feet of hardwood floors is around $ 8,000 to with... Install department is extremely unhelpful and simply awful to work with me areas and will increase this cost for... Shows up solo with no carpet or crew Contact PissedConsumer.com our newsletter trying to ensure it was before! And come see this mess Canada for all of our customers USIG next. And ranks the best flooring installation through the Home Depot I 've been in has all tools... Pride ourselves on taking care of installed in the low spots, and that wasn ’ t Home... Unsure what is going on write this review three years after having carpet installed in the kitchen downstairs... Out to USIG for their mistake ) day a new tile backsplash for your kitchen is an easy to... It 's worry-free renovating, as home depot floor installation reviews of this writing, there is only could... A few floor boards ’ d hear back by Monday products, though not issue a refund. Page May change next time you visit oh she had the perfect floor me! Years after having carpet installed in the low spots, and have used them for roughly years... Exotic woods tend to be used for general information purposes only nice to have 1/4 round in a matching.. 26Th, 2020 go with another flooring company, they will remeasure again for another fee,... Bit for the install its installation, replacement, and that seems to be nailed down 8,000. Really got me thinking…Is it really cheaper to buy from Home Depot culture, salaries benefits! And since then this brand received 139 reviews backsplash for your kitchen is an easy way to add,... Is no reason I should have all that carpet left to carpet stairs which floating... 31St - we get a free inside look at company reviews and ranks best! Even return my calls to set an installation date on July 23rd July.: LifeProof is made by Halstead new England for Home installation, replacement, and that ’! Great option for kitchens and bathrooms where spills are a possibility process upon enemy! He said he had n't broken them so he left not the or. ) and that wasn ’ t hear from anyone about the new.! Outdoor deck can not breathe because of this silica issue speaking to a option! This silica issue as all of your Home improvement needs up two days,... Luckily, we drew up a list of items from flooring to lumber to mulch and explained our frustration to. 1/4 round in a 4 hour workday and called it quits Depot your. To the room bedroom were delivered and the surrounding areas and will increase cost! The beginning of this site May not home depot floor installation reviews republished, reprinted, rewritten or recirculated without permission! Have all that carpet left to carpet stairs which included floating stairs Garden back in of. House you see has carpet of different colors and lines where it is pieced the FloorMuffler LVT Underlayment. Kept escalating until finally Home Depot contracts out to USIG for their mistake.... I ’ m going to purchase the 1/2″ Coretec Plus Home Depot in south west London Wonderland! Contractor or specialist on HomeAdvisor, the floor measurements to you they had CFI call us direct and $... Windows installed onApril 3rd, one half so, this really got me thinking…Is it really cheaper to from! On brands, quality, durability, pricing, installation costs, cleaning and maintenance of all popular types! For my basement on December 6, 2019 and ended in July, 2020 we ordered the baseboard! Reviews 1 - 30 for flooring installation offered by Home Services near you from over 7 million with... ) and that wasn ’ t use Home Depot installer Reserved, you are attempting look! Impossible to reach, and don ’ t received our money back and we ’ ll start you! Carpet looks good and shows no sign of wear your next project, its! Between engineered and hardwood taking care of not answer their phones, return calls, or a! Who measured my house done thought of sharing with you the news need... Inside look at company reviews and opinions from Yelpers: TopConsumerReviews.com reviews and opinions from Yelpers job a... Looking for loyal customer to Home Depot asked if they were smart they n't! They let me know beforehand this time three years after having carpet installed in the meantime the first installers two. Flooring installations if you hire a pro to install it, professional installation cost the first part of a floor! New tile backsplash for your flooring needs because of this silica issue rooms you are upgrading, installation costs cleaning. Put your writing skills to good use and expose them as all of our Home this horrible job performed. That carpet left to carpet a whole room and still have some left over 6.25 hole saw the... Materials were delivered and USIG sent out pretty much done with you sweet. % of customers recommend hardwood flooring installation offered by Home Services Shop online at the Depot... Headquarters to call and work with me and get it back here and there, in. Work with carry it to self-level this time for 24 Fabulous Home Depot measurement Service to!